You or one of your staff members simple enters the customers name and e-mail address into the software and it automatically reaches out to get their feedback using our proprietary system and process.
If you gets a 4 star of above, the customer is directed to the review site of his choice to post the positive reviews which increases your online reputation and visibility.
If it was a poor rating, the feedback is sent to only you and appears nowhere else.
By Using This Process
The unhappy customer is given the opportunity to vent and Mark learned about a problem with his business and reduced the chance of a customer bashing his business online.
Our Software allows him monitor all the review sites using only one dashboard. Making is easy to keep track of his entire online presence.